Frequently Asked Questions About Drinkware Sourcing Service
Q1: What's the difference between you and a typical trading company?
A: We're not a traditional trading company – we don't profit from product markups. Instead, we act as your dedicated sourcing partner. Traditional trading companies typically add 20-30% to the factory price before selling to you. We work directly with factories and charge a transparent service fee. This means you get the same (or better) quality at a significantly lower cost. Simply put: you pay less to the factory, you pay us a service fee, and your total cost drops by 20-30%.
Q2: This is my first time sourcing from China. How does it work?
A: We've simplified the process for you: 1. Requirement discussion: Tell us your product ideas, specs, budget, and quantity; 2. Factory matching: We'll shortlist 2-3 suitable factories from our network; 3. Sample confirmation: Samples are sent for your approval on quality and design; 4. Production monitoring: We follow up throughout production with regular photo/video updates; 5. Inspection & shipping: Final inspection before shipment, then arrange sea/air freight; 6. After-sales support: We stay in touch until you receive your goods safely. You make the decisions; we handle everything else.
Q3: What's your minimum order quantity? Can you handle small orders?
A: We understand the needs of small to medium buyers. MOQs vary by product: Standard designs (existing molds): typically 500-1000 pieces; Custom logo/color: typically 1000-2000 pieces; New mold development: typically 3000-5000 pieces. If you need smaller trial orders, we can negotiate with factories or find partners specializing in low-volume production. Tell us your specific needs, and we'll find a solution.
Q4: How do you ensure product quality? How do I know you're not just talk?
A: We don't rely on promises – we rely on enforceable quality control processes: 1. Sample approval: Production only starts after you approve samples; 2. In-process inspection: We (or third parties) check semi-finished goods during production; 3. Pre-shipment inspection: Final inspection using AQL standards – only qualified goods are shipped; 4. Full transparency: We share photos/videos at key milestones; you're always in the loop. You're welcome to use your own inspection agency or visit factories yourself. For us, quality is the foundation of long-term partnerships – non-negotiable.
Q5: Can you really save me 20-30%? Why are your prices lower?
A: Yes – this is our core value proposition. Savings come from three sources: 1. No middlemen: Traditional trading companies add 20-30% markup; we charge a transparent service fee; 2. Supply chain optimization: We match you with the right factory for your specific needs – avoiding "big factories reject small orders, small factories can't handle quality" dilemmas; 3. Bundling power: We combine orders from multiple clients to negotiate better prices and production slots. Compare our quotes with others – we're happy to prove our value.
Q6: What are your general payment terms?
A: We follow industry standard and flexible terms for different clients: 1. For new clients: 30% deposit (paid after order confirmation to start production) + 70% balance (paid before shipment); 2. For long-term partners: More flexible terms can be discussed. We accept T/T (bank transfer) and irrevocable L/C at sight;
Q7: How does shipping work? Do I need to find my own freight forwarder?
A: We handle all logistics details for you, no need to find a forwarder by yourself: 1. Sea/air freight: We work with reliable forwarders for FCL or LCL shipments; 2. Customs documentation: We provide complete export papers (invoice, packing list, B/L, CO, etc.); 3. Door-to-door service: We can arrange delivery to your specified warehouse if needed. If you have your own forwarder, we can also cooperate with their process. All logistics costs are passed through with no hidden markup.
Q8: How to start a custom drinkware project with your company?
A: Please send us your design drawings or reference samples first, we will provide a detailed quotation for you. If all details are confirmed, we will arrange sample making and follow up the whole production process.
Q9: How to get a quotation and start the business relationship?
A: When you send us an enquiry, please provide all specific details including product material, size, surface treatment, packaging requirements and order quantity. We will reply you with a detailed quotation within 24 hours.
Q  Q: What is the general payment terms ?
A   A: Currently, the payment terms we accept are T/T (30% in advance, 70% before shipment / 70% against B/L copy) and irrevocable L/C at sight.
Q  Q: Are you a factory or trading company?
A   A: We are a factory, we have rich experience for manufacturing trigger sprayer, lotion pump ,cosmetic packaging for many years.
